Refund and Cancellation Policy
Cancellation Deadline: February 16th, 2024
Refunds Before the Cancellation Deadline
If you withdraw from the event before the Cancellation Deadline (February 16th, 2024), you will receive a full refund, minus a $25 processing fee. This fee helps cover administrative costs already incurred, such as venue deposits, advertising, and payment processing fees.
Refunds After the Cancellation Deadline
If you withdraw after the Cancellation Deadline, no refunds will be issued unless you have purchased the Registration & Weather Insurance Policy during registration. This insurance provides coverage for cancellations after the deadline, including cases where the event is canceled due to weather, unforeseen circumstances, or other reasons.
Event Cancellations for Any Reason
If the event is canceled for any reason (including low enrollment, weather, acts of God, or other unforeseen circumstances), we offer the following options:
Full credit toward a future event (no expiration)
Refund minus the $25 processing fee
These options are available regardless of whether you purchased the insurance.
Registration & Weather Insurance Policy
If you opted for the Registration & Weather Insurance Policy during registration, this will cover your event fee in case of cancellation for any reason, including low enrollment, weather, or other circumstances, and allows for a full refund even if the event is canceled after the Cancellation Deadline.
Waitlist Policy
If you were placed on the waitlist after registering and were not moved into the event, you will receive a full refund at the end of the tournament. The $25 processing fee does not apply in this case.
PT Software Fee
Please note that the PT Software Fee is non-refundable, as stated during the checkout process.
